The clinic aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR], the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements.
The data controller is Hooria Olsen who is also the information Governance Lead.
This Privacy Notice is available at reception; by email; if you contact firstname.lastname@example.org; or by calling 0207 372 9972.
You will be asked to provide personal information when joining the clinic. The purpose of us processing this data is to provide optimum health care to you.
The categories of data we process are:
We minimise the data that we keep, and do not keep it for longer than necessary.
We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain the individual’s permission before the referral is made and the personal data is shared.
The lawful basis for processing special category data such as patients’ and employees’ health data is:
The lawful basis of processing personal data such as name, address, email or phone number is:
The retention period for special data in patient records is a minimum of 10 years and may be longer for complex records in order to meet our legal requirements. The retention period for staff records is 6 years. The retention periods for other personal data is 2 years after it was last processed. Details of other retention periods are available in the Record Retention (M 215) procedure available from the clinic.
You have the following personal data rights:
Further details of these rights can be seen in our Information Governance Procedures (M 217C) or at the Information Commissioner’s website. Here are some practical examples of your rights:
Matomo is a Google Analytics alternative that protects your data and privacy.
You may choose not to have a unique web analytics cookie identification number assigned to your computer to avoid the aggregation and analysis of data collected on this website. To make that choice, please click the checkbox below to receive an opt-out cookie.
We have carried out a Privacy Impact Assessment (M 217Q) and you can request a copy from the details below. The details of how we ensure security of personal data is in our Security Risk Assessment (M 217M) and Information Governance Procedures (M 217C).
Please contact Hooria Olsen at the clinic for a comment, suggestion or a complaint about your data processing at email@example.com or 0207 372 9972 or by writing to or visiting the clinic at 7 Lonsdale Road, Queens Park, London NW6 6RA. We take complaints very seriously.
If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113. You can also chat online with an advisor. The ICO can investigate your claim and take action against anyone who’s misused personal data. You can also visit their website for information on how to make a data protection complaint.
You can also use these contact details to request copies of the following clinic policies or procedures:
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